Privacy Policy

At thehaya.com we know how important it is to protect your personal information. Whether you are shopping with us online or in person we want to make every customer experience safe and secure. In keeping with that goal, we have developed this Privacy Policy to explain our practices for the collection, use, and disclosure of your personal information.

This Policy applies to our retail stores, our Web Sites, and all other channels in which thehaya.com collects and uses your personal information.

What Information does thehaya.com Collect?

At thehaya.com, we collect two types of information: personal information and non-personal information. The types of information we collect depend on the nature of your interaction with us.

Our goal is to ensure that you are completely satisfied with your purchase and to this end, thehaya.com offers a Return Policy. For thehaya.com to continue to offer our Return Policy, we ask for personal information such as your name, address, and telephone number for the purposes of detecting and preventing fraud. You may also be asked to produce photo ID for verification purposes only.

Following a purchase from some of our departments we may send you a follow-up email to thank you for your business, or we may contact you to ensure that you are completely satisfied with the delivery and quality of your new product. We may use contact information collected online to conduct occasional surveys and other customer research. These surveys are entirely voluntary and you may easily decline to participate.

thehaya.com also offers a variety of newsletters and promotional communications. Should you choose to enrol we will collect your contact information, such as name and email address. This information will only be used to send you the newsletter and promotional announcements that you have requested. You may “unsubscribe” at any time by using the unsubscribe link included in the footer of the newsletter or by using the unsubscribe link included below under the heading “Unsubscribe”. Our subscriber list is never sold or rented to other parties.

If you no longer wish to be contacted regarding promotions and new products, click here to log in to your account and change your preferences.

Who is thehaya.com?

About thehaya.com.

Will this Privacy Policy Change?

To accommodate changes in our services, changes in technology, and legal developments, this Privacy Policy may change over time without notice to you. We may add, change, or remove portions of the Privacy Policy when we feel it is appropriate to do so. Whenever we update the Privacy Policy we will change the date to indicate when the changes were made.